Big Idea
Redesign this background check website to increase usability and update the user interface.
Personas
Who is our audience and why do they care?
Discovery
What is the proposed website strucuture based of early reaserch and discovery?
The Product
A snapshot of the final product.
Key Learnings
The new website has streamlined background checks, allowing for faster and more frequent visits, saving time and money when processig requests. Key learnings include:
- More real-time data when looking at status and being asked for supporting documentation.
- Ability to reuse completed screenings to prefill information when submitting new requests.
- Research the use or need of this website on mobile.